Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Social Media Research

Glenn Fitzgerald offers social media benchmarking and shopper experience assessment.

Mystery Shopping

Glenn Fitzgerald uses unbiased third-party shoppers to gather actionable data for you.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Lifetime Value Analysis

Glenn Fitzgerald analyzes your data to identify your most valuable customers.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Business Consulting